Terms and Conditions

Welcome to Docalert, the premier patient management platform for doctors in India. By using our services, you agree to the following terms and conditions, which ensure a seamless and secure experience for all users.

DEFINITIONS:

- "Software" means the patient management and appointment reminder software provided by DOCalert.

- "Service" means the patient management and appointment reminder services offered by DOCalert.

- "Doctor" means the healthcare professional using the Service and Software.

- "Patient" means the individual receiving medical care from the Doctor.

- "Subscription" means the recurring payment made by the Doctor to access the Service and Software.

SUBSCRIPTION TERMS:

- DOCalert offers various subscription plans for Doctors, including monthly and annual options. - Subscription fees shall be paid in advance, and payments are non-refundable.

- Subscriptions shall auto-renew unless terminated by the Doctor with a 30-day notice period.

- DOCalert reserves the right to cancel a subscription if the Doctor breaches these Terms and Conditions.

SOFTWARE TERMS:

- DOCalert grants Doctors a non-exclusive, non-transferable license to use the Software.

- Doctors shall not reproduce, distribute, or modify the Software without permission.

- DOCalert shall provide updates and maintenance for the Software.

SERVICE TERMS:

- Patient Data Management: DOCalert shall provide a platform for Doctors to record patient data, including name, phone number, and next appointment.

- Appointment Reminders: DOCalert's executive call support team shall call patients to remind them of upcoming appointments.

- Growth Analysis and Support: DOCalert's growth analysis and support team shall help Doctors improve their growth and performance.

- Patient Review and Feedback: DOCalert shall collect patient reviews and feedback, and inform Doctors about their work.

- Rewards and Recognition: Doctors shall receive gifts or medals if every patient is happy with their treatment.

PAYMENT TERMS:

- Subscription fees shall be paid through a secure payment gateway.

- DOCalert reserves the right to change subscription fees with a 30-day notice period.

DATA PROTECTION:

- DOCalert shall comply with Indian data protection laws, including the Personal Data Protection Bill, 2019.

- Doctors shall ensure patient consent before sharing personal data with DOCalert.

INTELLECTUAL PROPERTY:

- DOCalert owns all intellectual property rights in the Software and Service.

- Doctors shall not reproduce, distribute, or modify the Software or Service without permission.

LIMITATION OF LIABILITY:

- DOCalert shall not be liable for any damages arising from the use of the Software or Service.

- Doctors shall indemnify DOCalert against any third-party claims.

GOVERNING LAW:

- These Terms and Conditions shall be governed by and construed in accordance with Indian laws.

- Any disputes shall be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.

TERMINATION:

- DOCalert reserves the right to terminate a Doctor's subscription if they breach these Terms and Conditions.

- Upon termination, Doctors shall cease using the Software and Service.

CHANGES TO TERMS AND CONDITIONS:

- DOCalert reserves the right to modify these Terms and Conditions without notice.

- Doctors shall be bound by the updated Terms and Conditions.

CONTACT US:

- For any questions or concerns, please contact DOCalert at www.docalerthelp@gmail.com or www.docalert.in@gmail.com